Durendesa® FAQ

At Durendesa®, we always work with up-to-date, accurate and verified data. We determine the price range for a property based on measurable factors, such as the condition of the property, its location and market demand – both at the current moment and in terms of trends and future developments. Our aim is to maximise the value of your property without unnecessarily prolonging the process.

Basic documentation, market-aligned pricing, and a strategy combining visibility with buyer screening.

At Durendesa®, we manage the sale of every property in Mallorca and Ibiza using a comprehensive 360° approach: from valuation and pricing strategy to every detail of marketing preparation, promotion and support throughout the negotiation and completion process.

Although we specialise in penthouses and luxury homes, we deal with all types of properties in Mallorca and Ibiza. From flats to detached houses, villas, offices, building plots, country estates, commercial premises and land suitable for development.

We handle this by liaising directly with the tenant to ensure the process is as smooth and efficient as possible. We agree on times and conditions for viewings and maintain clear communication to avoid any unnecessary inconvenience to either party.

It depends on the property and the marketing plan. When there is a clear strategy and a team of skilled professionals behind it, exclusivity tends to improve control and consistency throughout the process. And it shortens the timeframe.

The average time it takes to sell a property depends on many factors. It varies depending on whether the price is in line with the market, whether the buyers have secured a mortgage, whether all the paperwork is in order and correct, and, of course, the notary’s schedule. At Durendesa®, we plan in stages to avoid last-minute hold-ups.

We’ll provide you with a personalised checklist tailored to your specific situation and go through the basics with you (ID, land registry extract, receipts and any available technical documentation) to ensure everything runs smoothly and we avoid any unnecessary delays.

We take care of everything. We discuss every detail with you and represent you at every viewing. We organise and screen potential tenants, and you decide when the property is available. And if the property is currently occupied, we’ll coordinate with the current tenant to ensure the whole process runs smoothly for everyone.

Our marketing strategy includes a package of measures and materials tailored specifically to each client. This ranges from professional presentation (home staging, photographs, video, virtual tour, etc.) to the promotion of the property on specialist channels and platforms. All of this is accompanied by comprehensive monitoring of our activities and regular reports.

Before arranging viewings, we shortlist potential buyers to gauge their level of interest and assess how well they actually match the property. We prioritise those who provide clear details regarding their timeline and preferred payment method, so that viewings are productive and the sale progresses smoothly.

Yes. When there is a genuine offer for your property, we help to assess its viability by reviewing key aspects such as timelines, the type of financing and the documentation provided by the potential buyer. The aim is to minimise risks and avoid last-minute withdrawals.

It’s not always the highest bid that wins. We assess all the factors and help you decide based on the overall value of the transaction, taking into account price, financial standing, payment terms,

The more information we have, the more helpful the response will be. For example: Location and type of property (flat, house, penthouse, etc.) | Budget or target price | Number of bedrooms/bathrooms, approximate square metres | Condition (in need of renovation/ready to move into), extras (terrace, parking, lift) | Estimated timeframe within which you would like to complete the transaction

Yes: at Durendesa® we have a specialist mortgage broker who will help you find the best mortgage option for you. We’ll analyse your options and match the financing to your profile so that everything is under control by the time you go to the solicitor’s office.

We operate throughout Mallorca and Ibiza and can advise you on the best areas based on your objectives (whether you’re looking to live there, invest, sell at the best price or buy a second home).

At Durendesa®, we work with you to set your objectives, agree on a timeline that suits you, and establish a realistic price and cost range within which we can operate comfortably. With this in mind, we narrow down the areas and properties to ensure your search is efficient right from the start.

The process of buying and selling properties in the Balearic Islands usually follows this sequence: valuation → search → viewings → offer → deposit → solicitor’s office. If there are any outstanding financing arrangements or documentation, we plan in stages to avoid any hold-ups at any of these stages. Being proactive makes all the difference in many cases.

That’s what we’re here for: our job is precisely to provide you with a comprehensive comparative market analysis (market conditions, location, demand, trends and other factors) so that you can make an informed decision without paying over the odds.

Yes. It is one of our key services for homebuyers in Mallorca and Ibiza. We represent you in negotiations to protect your interests and secure the best possible price, timing and terms for the transaction.

Yes. We provide support with the legal and tax aspects of the entire buying and selling process and coordinate the necessary documentation (contracts, deeds, energy performance certificate, certificate of occupancy, insurance, taxes and guarantees) to ensure the process is clear and secure.

Yes. If you need it, we offer after-sales services (such as removals, renovations or interior design) to support you even after the contract has been signed.

Yes. If your aim is to invest, we tailor our search to criteria such as location, resale liquidity, local demand and how well the property aligns with your investment horizon (short, medium or long term).

You can contact us by phone, email or via the online form. Durendesa®’s main telephone number is +34 971 90 60 68, and you can email us at info@durendesa.com whenever you need to. In addition, the Ibiza section provides a direct contact number (+34 653 15 17 94 / marcos@durendesa.com).

Durendesa®’s opening hours are Monday to Friday, 9.00 am to 3.00 pm. However, you can always contact us via email at info@durendesa.com.

Yes. You can request an initial consultation and, if it’s a good fit, we’ll arrange a visit or review your details to provide you with a realistic estimate based on reliable data.

We will reply as soon as possible during our opening hours. If you contact us outside these hours, please send us an email and we will reply as soon as we are back in the office.

To ensure you receive a personalised service, we strongly recommend booking an appointment in advance, particularly for viewings, valuations or buying/selling meetings. This allows us to prepare the key information (location, budget, documentation and objectives) and be much more efficient from the very first meeting.

We provide customer support in the languages available on the website (ES/CA/EN), and if you require assistance in another language, we will advise you on the best way to help you, subject to staff availability.

Check the credentials of the estate agent or agency you are going to work with: they should be registered with the ROAIIB, as Durendesa® is. Furthermore, ask for transparency regarding fees from the outset, insist on a contract of agency, and request updates throughout the process.

Yes. We can arrange an initial consultation over the phone or via video call to discuss your objectives, timelines and budget, and put together a shortlist of properties or a sales strategy before you visit the island.

This usually includes the title deed, a property history report, utility bills/property tax receipts and any available technical documentation. We’ll provide you with a checklist and go through it with you.

Requirements may vary depending on nationality (EU/non-EU), bank and type of transaction. Essential documents include the buyer’s proof of identity (a valid passport or identity card); a bank account for managing payments, taxes and direct debits; and proof of financial standing, with a clear trail of funds, particularly in the case of international transfers.

It is an agreement entered into prior to the sale that sets out the terms, deadlines and obligations. It helps to reduce uncertainty before the sale is finalised.

Both are agreements entered into prior to signing at the solicitor’s office, but they may serve different purposes. Generally speaking, they serve to set out terms and deadlines and provide certainty for the parties throughout the process.

A title search report is a registered document that helps to verify who the owner is and whether there are any encumbrances on the property. It is essential to ensure that a property sale is conducted with full assurance.

In many cases, yes, and increasingly so. It is a standard requirement for property transactions in the Balearic Islands. If you don’t have one, at Durendesa® we can explain how to obtain it and when it is required.